I have MGI Photo Suite 4 that will not run correctly with Win 7

Every time I open the program and then select "get" to open a file or picture the progra/software just closes
Answer
Answer

Hi Bharrington,

Do you get any error message when the application closes?

Step 1:

Look for any error message related to the application crash in event viewer and post us back:

What information appears in event logs (Event Viewer)?

Step 2:

There is no information about the software compatibility in Windows 7 Compatibility Center.

Hence you may try to run the application in Windows Vista or Windows XP compatibility mode and check if that helps.

Make older programs run in this version of Windows

Step 3:

Install the following update and check if that helps:

Update for Windows 7 (KB976264)


Hope this helps. Let us know the results.


Thanks and Regards,
Santosh Y – Microsoft Support

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Question Info


Last updated August 23, 2020 Views 11,802 Applies to: