I get an error code 1152 when I try to install Samsung Kies on the computer.

i have tried numerous times to install samsung kies,  1152 error extractingc:\users\mick\appdata\local\temp\a2c3d2f4 kiesmsi.to temp.location can some one please HELP.

 

original title :cannot install samsung kies error 1152

 

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Last updated March 20, 2019 Views 9,259 Applies to:

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Hi michaellockey,

 

Thank you for posting in the Microsoft Community.

Apart from the issue, how are you doing today?

Nowadays, mobile phones can be connected to the computer to share photos, network, videos etc. In your case, you seem to have an issue with installing Samsung Kies on the computer. I understand that it must be frustrating. But, we will proceed together as a team and try to resolve the issue for you.

 

Please answer the questions-

1)      What is the complete error message?

2)      Do you have an issue with installing other programs on the computer?

3)      Have you made any other changes on the computer prior to the issue?

I would like more information regarding the issue.

 

Method 1-

I would have you clear the “Temp” files on the computer.

Refer the steps-

a)      Click on “Start” and select “Run”.

b)      Now, type the command “%temp%” (without the quotes) and hit “Enter”.

c)      Delete all the files in the “Temp” folder.

 

Method 2-

I would have you run the fixit-

Fix problems with programs that can't be installed or uninstalled

http://support.microsoft.com/mats/Program_Install_and_Uninstall/

 

Method 3-

I would have you refer the article-

How to troubleshoot problems when you install or uninstall programs on a Windows-based computer

http://support.microsoft.com/kb/2438651/en-us#reso3

Note: Make sure you get the computer back to Normal Startup after performing all the troubleshooting steps.

Do let us know if you need further assistance. We will be happy to help. We, at Microsoft strive towards excellence.

Thanks.

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all of the error message is there, i have deleted all the temp files on the computer, several times.i have no issues at all installing other programs on the computer.i have made no changes to the computer.the fix it tool does nothing because kies is not listed in the drop down box.

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tried everything , still cannot install kies, when the download is complete i.e.9 says that this program is not safe, i right click and click run any way

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tried to install samsung allshare ,i get the same error message,cannot install nero, cannot install firmware update from canon.tried to install the media feature pack, from microsoft get the error code 0x8007000d.cannot install direct x.WHAT IS GOING ON WITH MICROSOFT????????

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every thing i try to install after a download is reported as unsafe,even from microsoft.i have just run a full system scan and found no problems.any help i would be very gratefull

 

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Two days now and no reply were do i go from here

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cannot update from microsoft automatic updates has stopped working

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well nirmal tried everything you asked and got no where,still no reply so i am closing this down as it seems that you also have given up thanks for nothing

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Hi michaellockey,

 

Thank you for keeping us posted and sharing this information with us.

I apologize for the delay in my replies.

Method 1-

I would have you reset the Windows Installer Service.

Refer the steps-

a)      Click on “Start” and type “cmd” (without the quotations).

b)      Now, Right Click on the “cmd” icon and select “Run as administrator”.

c)       Now, copy and paste the commands one by one and hit “Enter” after each command-

msiexec /unreg
msiexec /regserverv

 

d)      Restart the computer and try installing the program.

 

Method 2-

Try logging into a different user account. Check if the issue persists over there.

If yes, then refer the articles-

Create a user account

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

Fix a corrupted user profile

http://windows.microsoft.com/en-US/windows7/fix-a-corrupted-user-profile

 

Do let us know if you need further assistance. We will be happy to help.

 

Thanks.

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didnt work either

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