I cannot run pdf creator on windows 7 32 bit edition

The installation was done but when i try to convert my documents into pdf . It throws an error .The error is cannot find gsdll32.dll.Please check the ghost script- program directory .Can any one throw some solution.

 

Regards

Bharani

Answer
Answer

Hi Bharani Kodukula,

 

Please provide us the exact version of PDF creator.

 

As of now, we don't have any info on the PDF creator compatibility with windows 7.

http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Software&s=pdf%20creator

 

 

Uninstall the program completely and install it in compatibility mode and check if it helps. To uninstall the program you may refer the below link: Uninstall or change a program: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

 

To install in compatibility mode you may refer the below link: Make older programs run in this version of Windows:

http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

 

Regards:

Samhrutha G S - Microsoft Support.

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Last updated October 3, 2018 Views 9,001 Applies to: