i am getting a 1603 fatal error when trying to install google voice and video plug-in on windows 7 ultimate 64 bit

i am getting a 1603 fatal error when trying to install google voice and video plug-in on windows 7 ultimate 64 bit

Question Info

Last updated March 24, 2018 Views 5,824 Applies to:



1.    Since when are you facing this issue?

2.    Were there any recent changes or updates made on your computer?

3.    What is the complete and exact error message?

4.    When exactly do you get the error message?


Method 1:

I would suggest you to check if you have full permissions to the folder you are trying to install.

Follow the steps to give permissions to the folder:

Here are the steps to modify ownership and permissions of folders and files:

a.     Right-click the file or folder, click Properties, and then click the Security tab.

b.    Click Advanced, and then click the Owner tab.

c.     Click Edit, and then do one of the following:

To change the owner to a user or group that is not listed, click Other users and groups and, in Enter the object name to select (examples), type the name of the user or group, and then click OK.

To change the owner to a user or group that is listed, in the Change owner to box, click the new owner.

d.    If you want to take ownership of the contents of the folder, select the Replace owner on sub containers and objects check box.

e.    Click OK, and then click Yes when you receive the following message:

          You do not have permission to read the contents of directory folder name. Do you want to replace the directory permissions with permissions granting you Full Control?

          All permissions will be replaced if you click Yes.
Note: folder name is the name of the folder that you want to take ownership of.

f.      Click OK, and then reapply the permissions and security settings that you want for the folder and its contents.


  Additional considerations

   ·         An administrator can take ownership of any file on the computer.

   ·         Assigning ownership of a file or a folder might require you to elevate your permissions using User Access Control.


Method 2:

Try to perform clean boot and then install the software.


Also, see the section on how to return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual”.


Method 3:

Try to contact Google for support.



Also refer: http://www.google.com/support/forum/p/Google%20Apps/thread?tid=6f326500583ea13b&hl=en


Note:  This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

Rohit S

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.