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having problem using Samsung Pc Studio 3.2.3, on Windows 7, doesn't connect to phone.

used latest driver and Samsung Pc Studio Version, regardless of what method of installation is used, still fails to establish connection with phone. phone - Samsung e 906
Answer
Answer

Hi blacklotus21 ,

Please check the model number of the device,

Please check for the compatibility of the device.

You can use the link mentioned below to check if the device is compatible with Windows 7.

http://www.microsoft.com/windows/compatibility/windows-7/en-us/default.aspx

If the device is not compatible, please suggest to install the driver in vista compatibility mode
For more support, visit the link mentioned below: http://www.samsung.com/ca/support/exchangerequest.do


Hope this information is useful.


Regards,

Sujan – Microsoft Support

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Question Info

Last updated November 17, 2018 Views 26,030 Applies to: