Get error when installing ecat hap 4.34 - msvcrt40.dll could not be opened

hello everybody

while installing a mechanical program "ecat hap 4.34" getting an error screen that reads :
the file c:\windows\system32\MSVCRT40.DLL could not be opened. please check that your disk is not full and that you have access to the destination directory

any ideas?

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Answer
Answer

Hi,

Try following the methods provided below and check if it helps:

Method 1:

I would suggest you to put your system in clean boot state and check if it helps:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.

 

Method 2:

Also try taking ownership of the file ‘msvcrt40.dll’ and check if it helps:

a)      Click on start.

b)      Type ‘msvcrt40.dll’

c)       Right click on ‘msvcrt40.dll’ and click properties.

Follow the steps provided on the link below:

Take Ownership of a File or Folder

http://technet.microsoft.com/en-us/library/cc753659.aspx

 

Method 3:

I would suggest you to try performing SFC (System File Checker) scan on your computer and check if the issue still persists. To view how to perform the SFC Scan click on the link provided below and follow the Kb article steps.

http://support.microsoft.com/kb/929833

 

Method 4:

Also check if you face similar issue in new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

John Rubdy
Forum Moderator | Microsoft Community

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Last updated May 27, 2021 Views 9,278 Applies to: