file hippo update checker not compatable with Windows 7

I have previously installed File Hippo's update checker without encountering a problem.  Now, it installs but nothing I do makes it work.  Can anybody tell me why and advise me how to get it to work?

Question Info

Last updated July 18, 2019 Views 741 Applies to:
Hi John,

This could happen when you try to install the old version of file hippo application.

1. Which version of file hippo update checker are you using?
2. Do you receive any error messages related to file hippo?

Uninstall the current version of file hippo update checker.

Visit the  following website, download and install the latest file hippo update checker.

For more help, you may also contact  file hippo support.

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