Error Opening Installation Log File. Verify that the specified log file location exists and is writable.....HELP

I am trying to uninstall some program on my system today, and it seems no matter what program I pick, I get this error.  I am running Windows 7 64bit.  I have tried different program not related to each other.   Anyone have any idea how to fix this issue?


Question Info

Last updated July 27, 2019 Views 28,293 Applies to:


1.    I am trying to uninstall some program” Which programs are you trying to uninstall?

2.    Did you make any recent hardware or software changes on your computer prior to this issue?

Let’s try the below method and check.

Method 1:Use the programs uninstall option (if available)


a.    ClickStart, and then click All Programs.

b.    Select the folder for the program that you are trying to uninstall, and then open the folder.

c.    If there is an uninstall option, try to use it to uninstall the program.


Method 2:Few software vendors also provided uninstaller software to uninstall there softwares. Please check we the software vendors for the same.


Method 3:

Method 4: Manually uninstalling the program

Advanced users

Note The following steps are appropriate for advanced users only.

You may be able to manually uninstall some parts of the program through the Windows interface. For example, you may be able to manually delete program files and folders. Because the steps to do this can be very different, depending on the version of Windows that you have and the program that you are trying to uninstall, no prescriptive steps are provided in this article to do this. If you are not familiar enough with the program that you are trying to uninstall to positively identify the files and folders for that program, we do not recommend that you try this method. Generally, when you begin to manually delete program files and folders, you run the risk of damaging your operating system. This step should be followed at your own risk.

If you are considering manually uninstalling the program, the following are some things that you should remember:

  • You should make every effort to uninstall the application through traditional means before you follow this step. For example, use Add or Remove Programs in Control Panel.
  • Before you follow this step, you should create a system restore point.
  • Before you get started, move any personal data or documents that may have ended up in the application’s install folder. For example, move them to the Documents folder.
  • If you cannot manually delete a program file, this could mean that the file is being used or that some other program is accessing the file and not letting you delete it. For example, an antivirus software may be accessing the file. When an antivirus software is accessing a program file and making it impossible to delete a file, it is likely that this same antivirus software was keeping you from uninstalling the program by using more traditional means.
How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer


Also refer the below article.


a)      Open the directory where the program is installed,(Eg: For Windows Media player, By default, it is C:\Program Files\Windows Media player).
b)      You will see a file named “Install.log” in there.
c)      Move (cut and paste somewhere else) the “install.log” to say an empty new folder in desktop (first create a new folder and then paste the install.log into it).
d)      Now, double click the un-installer (uninstall.exe).
e)      It will ask you to open the installation log. Locate to the “install.log” file on your desktop.
f)       Now, uninstall will work fine and you can un-install the program.

Thanks and Regards
Umesh P - Microsoft Support.

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