Original title: Run time error '76': Path not found
I am trying to install an app to synchronize my Outlook contacts with QuickBooks accounting software. The app is made by Intuit, makers of QuickBooks, so I would expect it to be robust. The install went smoothly until I got to opening Outlook where I was immediately presented with a popup window by the QuickBook Contact Sync app asking me to 'Get started' with the app setup. Everything seemed okay to that point. As soon as I clicked on the 'Get started button', I get the errors, "Run time error '76': Path not found" and "Error: Automation error."
I have had Intuit's tech support involved up to level 3. They had me uninstall and reinstall the MS Office 2007 suite, and several older Office apps that might have been causing conflicts. They concluded this is a Windows registry problem with a corrupt path and say I have to take it to Microsoft to resolve.
I have run several system diagnostics: I ran ChkDsk thorough scan, Windows Memory Diagnostic, and the System File Checker tool (SFC.exe), all without any errors having been found.
Does anyone have a suggestion of where to go with it from here?