Error code Oxc000007b

Win7 Home Premium 64bit

Suddenly I am unable to open the following programs:

IE8, Firefox 3.6, ZoneAlarm Pro, MalwareBytes.

In each case I get Error Code Oxc000007b. I have tried restarting and changing user accounts.

I have done a full scan with MSE and it only identified RegCure as potentially problematic.

Any suggestions please? Thanks in advance.

 

Answer
Answer

Hi Skighpilot,

 

-      What software changes did you make on the computer prior to the issue?

 

Follow the methods listed below:

 

Method 1:

 

Step 1: Boot into safe mode with networking and check if the issue persists.

 

See Advanced startup options (including safe mode) for instructions on booting into safe mode with networking.

 

Step 2: If the issue does not occur in safe mode,boot your system in a clean boot state (in normal mode) to troubleshoot the issue.

 

See How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

 

Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in  Step 7 in the above KB article.

 

Method 2:

 

Perform system restore to a restore point prior to the issue and see if that fixes the issue. 

 

Also see: System Restore: frequently asked questions


Gokul - Microsoft Support

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Last updated June 7, 2020 Views 37,331 Applies to: