I'm running Windows 7 Home on a HP G71-449WM Notebook PC .
This is a two fold question I guess. I was troubleshooting my web cam not working and was directed to reinstall a missing mediasmart file to test it since I couldn't locate it. Tried to do that and it would not install. Downloaded fine but wouldn't install correctly.
then it suggested I go to Windows Help and Support and when I try to launch that I get the same code, there was an error and the program did not load error code 0x000007b.
How do I fix that? I'm pretty comfortable troubleshooting on my own but I can't even get to the troubleshooter to do it now.
Any suggestions would be greatly appreciated.