Question

Q: ERROR 1723. windows installer package problem, missing some dll files

 I have been so smart that I have erased some dll files without even detected it. And now, I can't reinstalling or uninstalling java and I can't use it either. My problem is that i have erased some dll files and i can't just reinstall java.

What my computer says when I'm trying to install Java: "Error 1723. There is a problem with this windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel of package vendor."

If there you know where I can download these DLL files please give me a link of the site.

Answer

A:

Hi Arild Haugvaldstad,


Method 1
The issue seems to be known at java support and it seems they are working on the issue. You may refer to the below link and check if the steps provided assist you.

Error 1723. There is a problem with this Windows installer package.

http://www.java.com/en/download/help/error_1723.xml


Method 2

As a work around you may also try to follow the steps provided below, which would help you to unregister and re-register Windows installer.

a.       On the "Start" menu, Type Run in the search bar and hit enter.

b.      In the "Open" box, type "msiexec /unreg", and then press ENTER.

c.       On the "Start" menu, Type” Run” in the search bar and hit enter.

d.      In the "Open" box, type "msiexec /regserver", and then press ENTER.


Additional Information:
How to troubleshoot problems that may occur when you install, uninstall, or upgrade a program on a Windows-based computer
http://support.microsoft.com/kb/2438651

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Views: 76,881 Last updated: June 21, 2018 Applies to: