I was having problems uploading images onto my site.  When i did, i received a message saying "Java 1.5 or higher plugin required.".  So, I went to java and it said the java was up to date.  However after numerous attempts, i still could not upload the images.  Thus, I tried to java and reinstall.  When trying to reinstall the latest java for Windows 7, I received an error message 1723 stating that Windows Installer Package dll did not run. 
So, I went to control panel  to remove all remnants of java but there was nothing to remove.
I tried looking at Revo unstaller pro and there was no remnant to java present.
So, I first need to know what this error message of 1723 occured stating that Windows Installer Package dll did not run and need to find out what to do next.

Error 1723 - There is a problem with this windows installer package. A DLL required for the install to complete could not be run.

This might be a privileges/permissions type of problem?

Try right-clicking on the actual Setup.exe and selecting the "Run As Administrator" option?  Do so even if your user is an Admin.


How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7


Have you tried cleaning out your Temp folder, you can do it by typing %temp% in the Start Menu RUN box.  This will open your Temp folder, there you can delete everything that Windows will allow you to do so.

It may be necessary to show Both Hidden and System Files, and also to uncheck "Hide known file types" in Control Panel/ Folder Options/ View, to navigate to the mentioned Temp location.

This example might or might not work for you with your program it uses the built-in Administrator account to perform the install?

"It seems that the "Run as administrator" command only gives you some administrative privileges, and they're not enough to install Java (and OpenOffice, by association). In order to get around this, you need to actually log into the built-in administrator. Open a command prompt with admin rights by clicking start, typing cmd into the search/run box, and hitting CTRL-SHIFT-ENTER. At the prompt, type:

net user administrator /active:yes

Then log out of your regular account and back in as the built-in administrator, where you might be able to install the program. When you're done, log back into your regular account and, for security purposes, disable the built-in administrator account using:

net user administrator /active:no "


Use the Vista instructions in this to reset to default the security settings.

How do I restore security settings to the default settings?

Solving setup errors by using the SubInACL tool to repair file and registry permissions


See if this fix helps.

Error 1719 Windows Installer Service Could Not be Accessed, when installing applications.

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Question Info

Last updated July 16, 2018 Views 7,181 Applies to: