error 1152 when setting up dongle

Hi there. When setting up my Vodafone dongle i keep receiving the message error 1152 error extracting. In order to allow my computer to configure my dongle what steps do i need to take??

 Kind Regards

 Fraser
 

Question Info


Last updated November 30, 2018 Views 3,853 Applies to:

Hi FraserMorrison,

Perform the following troubleshooting methods:

Method 1:

Try deleting all the temp files in the temp folder.

Follow the steps to clear the temp folder:

a.      Click on the Start button and in the Search bar type in %temp% and hit ENTER.

b.      When the Temp folder opens up, press Ctrl + A and then press Delete.

Note: I would suggest you to backup important file or folder in Temp folder.

Method 2:

Set the computer to clean boot to disable all the third party software and then try to install dongle.

To set the computer in clean boot, follow the steps from the following link:

How to perform a clean boot   

Note: After checking in clean boot, follow step: 7 from the article to reset the computer to normal boot.

Method 3:

Check the permission of the destination folder where you are trying to install.

Method 4:

If that doesn’t work, I would suggest you to contact Vodafone support for more information.

Refer the following link for Vodafone support.

http://www.vodafone.co.uk/personal/mobile-internet/on-your-pc-or-mac/internet-dongles/

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it could also be a faulty dongle, I've been on all day trying to sort this issue, eventually swapped it for a different dongle and it worked straight away.

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Hello Helliott,

Thank you for sharing the information in this forum. It might help other people how have the same issue.

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