Can't uninstall Apple Software Update program, getting error "There is a problem with this Windows installer package."

I need to uninstall Apple Software Update program but can't.  Message reads: "There is a problem with this Windows installer package.  A program requirement for this install to complete could not be run. Contact your support personnel or package vendor.  I have Windows 7 Professional.
Answer
Answer
I need to uninstall Apple Software Update program but can't.  Message reads: "There is a problem with this Windows installer package.  A program requirement for this install to complete could not be run. Contact your support personnel or package vendor.  I have Windows 7 Professional.


 

Hi, CA Bill,


 

Start the Windows Installer service.

1. Click Start, type Services.msc and press [ENTER]

2. Double-click Windows Installer.

3. Set the Startup type of Windows Installer to Manual.

4. Click Start to start the service. Note down the error message if any.

5. Click OK.

Retry uninstalling Apple Software

 

If the above fails, use CCleaner's uninstaller

http://www.piriform.com/ccleaner/screenshots

 

 

Refer to the below link for assistance -
For removing and reinstalling iTunes from windows 7 -

http://support.apple.com/kb/HT1923

 

Contact Apple  support website for additional assistance on the issue:
http://discussions.info.apple.com/index.jspa

OR http://www.apple.com/support

Pat

As a responsible member of the community, please mark the reply that has resolved your issue. Thank you.

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Last updated November 21, 2020 Views 88,882 Applies to: