Can't print PDF after upgrading to Windows 7 Ultimate 32-bit and Adobe Acrobat 9 Pro

I can print a PDF from the MAC computer on my network but not from the Windows 7 computer. I can print other Office documents just fine from the Windows 7 computer. I have updated all software and printer drivers. PLEASE HELP!

Question Info

Last updated March 24, 2018 Views 7,642 Applies to:

Hello cambs,

In Adobe, go to "Help/Repair Adobe Reader Installation.Then see if that helps to be able to print PDF's. 

Since your issue seems to be with a network printer, be sure you have updated the password on the printer. Sometimes the network printer response is incorrectly interpreted by the Acrobat's print routine, generating these messages. I would delete and remap the network printer and see if this helps with your issue.

If this does not help, I suggest you contact Adobe or post in the Adobe forum for Adobe Reader. I have included alink here to their forum.

Hope this helps.


Microsoft Answers Support Engineer
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