cannot open adobe acrobat pdf file scanned to Outlook 2010

When I scan a document from our Xerox printer/scanner to my work e-mail account in Microsoft Outlook 2010, the pdf file will not open. The message reads, "Cannot create file: Scan 001.pdf. Right-click the folder you wante to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder".   I have followed their instructions, but nothing seems to work.  What I then do, is forward my e-mail to my personal e-mail account at home, open up the pdf file attachment, then e-mail the file back to my work e-mail and then It will let me open up the pdf file.
 
Question Info

Last updated August 7, 2018 Views 19,263 Applies to:
Answer

What location is the .pdf file being scanned to, and saved to, on the relevant computer?

 


See if there is any solution via these.

Error message when you try to open or save an e-mail attachment in Outlook: "Cannot create file"
http://support.microsoft.com/kb/305982

http://www.google.com.au/search?q=%22Cannot+create+file%3A+Scan+001.pdf.+Right-click+the+folder&sourceid=ie7&rls=com.microsoft:en-au:IE-Address&ie=&oe=&redir_esc=&ei=qnmcTuj1JsedmQXYq9SIDQ

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