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Hi,
- For how long have you been facing this issue?
- How are you trying to use video chat?
- Do you get any error message?
- What is the make and model of the webcam?
- Are you facing this issue only during video chat?
I would suggest you to uninstall and re-install the software and check if it helps.
Refer the link below for downloading the software.
http://www.camfrog.com/
For more details, refer the links below:
Please provide more information to assist you better.
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