AutoCAD 2014/2015 Fatal Error

HP EliteBook 8760w, Win 7 Pro SP1.

Fatal error occurs when customizing AutoCAD user interface. I've had this problem previously with ACAD2014 and it still occurs with a new installation of ACAD2015. 'FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at d13f9f74h'



Fatal errors usually indicate a program corruption or a corruption with something in the operating system.

There are several ways to address the problem.

Reset the program:

  1. Click the Windows Start button.
  2. Click All Programs.
  3. Open the Autodesk folder.
  4. Open the AutoCAD Folder.
  5. Click Reset Settings to Default.
  6. Test the program.

Rebuild the user profile in Windows. Fix a corrupted user profile 

Uninstall and reinstall .NET.

Uninstall .NET using the Control Panel and install the same version from Microsoft.

Clear the digital signatures and then uninstall and reinstall the application. 
See: FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at 4048b9h

Turn off Hardware Acceleration:

  1. Right-click the icon on your desktop.
  2. Click Properties.
  3. Access the Shortcut tab.
  4. In the Target field, after *.exe", type a space and enter /NOHARDWARE


"C:\Program Files\Autodesk\AutoCAD 2014\acad.exe"  /product ACAD /language "en-US 
"C:\Program Files\Autodesk\AutoCAD 2014\acad.exe"  /NOHARDWARE /product ACAD /language "en-US

  1. Click OK and retest.
  2. If this works, remove the /NOHARDWARE switch and update your graphics driver. 
    In most cases an updated driver works. 
    In some cases, if an updated driver does not work, leave the /NOHARDWARE switch in place.

Update the drivers for the video card.

Thank You!

Imran Hossain Futon ( ইমরান হোসেন ফোটন )

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Question Info

Last updated April 18, 2020 Views 16,534 Applies to: