original title: APPCRASH Adobe photoshop elements organizer
When I run my Adobe organizer under my catalog it crashes. This was the most recent error log:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsOrganizer.exe
Application Version: 10.0.0.0
Application Timestamp: 4e70d150
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 00038dc9
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
After this error message the display drivers were updated. The old adobe catalogs were renamed as old. Adobe began running. It appeared to be no more issues. I rebooted my computer. The computer would not reboot. The error message was missing something like NR..... I don't remeber all of what was missing. I removed the portable drives then the computer rebooted. Now the Adobe is crashing again when I run it under my catalog. It appears the adobe crashes when the catalog contains videos. I have checked drivers and they appear all updated. Any ideas? I did note an update in January to the drivers for ntdll.dll by windows when I checked windows updates to search for changes.
