Does anybody know how to get printmaster 18 to scan photes ? I have windows 7 and a HP 4850 scanner and I'm unable to scan photos into Printmaster 18. I did notice the I don't have HP Image Zone .

Another thingm I'm not to sure I really like Windows yet, I had Windows XP professional before
 

Question Info


Last updated August 25, 2018 Views 455 Applies to:
Answer

Hi,

First: check with your manufacturer for Windows 7 compatible software.

You may visit the below link to contact your manufacturer.

www.hp.com

second:if it doesn't work then You need to perform a compatibility check of printmaster 18 with windows 7 on your computer. 

To do that you need to follow the link provided below. 

http://www.microsoft.com/windows/compatibility/windows-7/en-us/  

If it is not compatible then you need to install printmaster 18 in compatibility mode and check for the issue to do that you need to follow the steps provided below.

Locate the installer.exe or setup.exe file in your  and right-click on the file. From the contextual menu, choose Properties > Compatibility. Choose the version of Windows you want to emulate and select the “Run this program in compatibility mode” checkbox. Run the installer 

If you need further information on the above provided steps then you can follow the link provided below. 

http://windows.microsoft.com/en-US/windows7/Make-older-programs-run-in-this-version-of-Windows

 
Thanks and Regards:
I. Suuresh Kumar- Microsoft Support.
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