I am experiencing Recycle Bin problems with Windows 7 Professional. Right-clicking on the desktop Recycle Bin icon hangs Windows Explorer, forcing me to restart the program.

All right-click capability on desktop icons is also gone.

Left-clicking on the Recycle Bin con lets me access the contents of the Recycle Bin, but clicking on "Empty the Recycle Bin" just causes the Recycle Bin to hang, forcing a restart. 

Supposedly there is a way to reset the Recycle Bin with the command line sequence "rd /s / q C:\$Recycle.bin," but I cannot right-click to create an elevated command prompt.

Any ideas on how I can get a fully-functional Recycle Bin back"


Question Info

Last updated March 24, 2018 Views 4,486 Applies to:
Hello Ed Haggerty,

Thank you for posting to the Microsoft Answers Forum.

As Suresh suggested, the best way to find what is causing the problem is with a Clean boot.
If the program doesn't happen in a clean boot, then it is being caused by some 3rd party software program or service.
You will have to investigate and try one at a time or in a group. It is a tedious process but really the only way to identify the conflict. 

Click on the article number below:
Article ID: 929135 - How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

There is some discussion about Mozilla Firefox 3.5.5 may be causing a issue and going back to an earlier version doesn't cause an issue with Explorer crashing.
Some antivirus such as could be causing a problem. It is really just going to be trial and error.

Please reply back with an update as it may benefit others.


Microsoft Answers Support Engineer
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