windows live messenger has stopped working

ya every time i try and open my windowns live messenger it comes up with it has stopped working. ive tryed uninstalling and then reinstalling it i tryed downloading it agian and so on. the problem that comes up is 

Problem signature:

Problem Event Name: APPCRASH

Application Name: msnmsgr.exe

Application Version: 14.0.8117.416

Application Timestamp: 4bc935af

Fault Module Name: WLDCore.dll

Fault Module Version: 14.0.8117.416

Fault Module Timestamp: 4bc93503

Exception Code: c0000005

Exception Offset: 00002ee5

OS Version: 6.1.7600.

Locale ID: 3081

Additional information about the problem:

LCID: 1033

what can i do to fix it


Question Info

Last updated March 24, 2018 Views 1,108 Applies to:

Please submit all Live and Hotmail queries to the appropriate forum here:

Windows Live Solution Center 

Bruce Hagen ~ MS-MVP [Mail]
===== ===== ===== ===== ===== ===== ===== ===== ===== =====
☞ Avoid a post. Backup your data. ☜

Bruce Hagen
MVP: 2004 ~ 2010
2014 ~ Present
Imperial Beach, CA

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