Question

Q: Windows Live Messenger is Crashing

Hi!

Recently I'm having a problem with Windows Live Messenger. It crashes while the contact list is loading.

The problem details are as follows:

Problem signature:

Problem Event Name: APPCRASH

Application Name: msnmsgr.exe

Application Version: 14.0.8089.726

Application Timestamp: 4a6ce533

Fault Module Name: msnmsgr.exe

Fault Module Version: 14.0.8089.726

Fault Module Timestamp: 4a6ce533

Exception Code: c0000005

Exception Offset: 0026e40f

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 3081

Additional information about the problem:

LCID: 1033

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

C:\windows\system32\en-US\erofflps.txt

Thanks for your time!!

 

Answer

A:

Hi

Support for the Live Messenger is on a different group of forums.

Here is a link where you can get help with this problem.

Windows Live Messenger Support

Regards,

Thank You for using Windows 7


Ronnie Vernon MVP
MVP 1999 - Present
Windows Insider MVP

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Question Info

Views: 625 Last updated: March 24, 2018 Applies to: