Windows media player error message: your device is using an outdated driver. That is no longer supported by Windows media Player.
Checked Web help: Windows Media Error: you have encountered an error message while using Windows Media Player. Additional information is not currently available for this error. Has any one encountered this problem and an answer?
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When do you come across this error in windows media player? Are you trying to sync with any device using windows media player?
I would suggest you to check if you are getting any exclamation (!) or cross marks with the devices listed in device manager –
Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click
Note If Control Panel is in Classic View, double-click System, and then click
If you are prompted for an administrator password or for a confirmation, type the password, or click
Now you may expand the options for all devices one at a time. The issues may be related to audio, video or sound drivers. If you view any marks then on right clicking the devices you will get the options to install/uninstall or update the device
You may also check with the manufacturer of the device or system for updating the drivers.
Hope this helps. Let us know the results.
Meghmala – Microsoft Support