0x80000003 unable to start correctly

Hi

I cannot  open Word 2010 or Powerpoint 2010 (excel works fine). When I try, it says "The application was unable to start correctly (0x80000003). Click OK to close the application."

I have uninstalled and reinstalled Microsoft Office, and the problem persists.

Please help! I am a computer beginner so not sure what to do next.

Thank you

J

 

Question Info


Last updated August 14, 2019 Views 838 Applies to:
Answer
Answer

Hi,

We are encountering this issue on multiple networked computers at my company.  So far we have determined Symantec/Norton antivirus is part of the problem.  I believe the antivirus is conflicting with a recent Windows update.  

If you are using Norton, try uninstalling it.  I just put a help ticket in with Symantec to see if they can help resolve the issue so we can get the programs working while the antivirus is installed.  

Sorry this isn't more helpful!

Good luck.

Debbie

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.