"You may be a victim of software counterfeiting" - MGADiag report results / need help

I saw this response on another thread with the same question:

"Please post an MGADiag report.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
 Once saved, run the tool.
Click on the Continue button, which will produce the report.
 To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
  - **in your own thread**, please"

I followed the above instructions and here is what I got [pasted below]; can someone please help me? And for more info on my computer -- it was a FLOOR MODEL that was being used as a display / example. I purchased it at a discounted price. I do not remember getting a Windows 7 disk with it? I have a little sticker on the computer that says, "Windows 7" (there are other stickers too, but that one seems to be the only relevant one to the problem at hand).

Thank you for your time / help.

Diagnostic Report (1.9.0027.0):


Windows Validation Data-->


Validation Code: 50

Cached Online Validation Code: 0x0

Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR

Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=

Windows Product ID: 00359-OEM-8992687-00007

Windows Product ID Type: 2

Windows License Type: OEM SLP

Windows OS version: 6.1.7600.2.00010300.0.0.003

ID: {406440BA-6DE2-4A66-AADB-23E16AD6EC62}(1)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: N/A, hr = 0x80070002

Signed By: N/A, hr = 0x80070002

Product Name: Windows 7 Home Premium

Architecture: 0x00000009

Build lab: 7600.win7_gdr.120503-2030

TTS Error:

Validation Diagnostic:

Resolution Status: N/A


Vista WgaER Data-->

ThreatID(s): N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002


Windows XP Notifications Data-->

Cached Result: N/A, hr = 0x80070002

File Exists: No

Version: N/A, hr = 0x80070002

WgaTray.exe Signed By: N/A, hr = 0x80070002

WgaLogon.dll Signed By: N/A, hr = 0x80070002


OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: N/A, hr = 0x80070002

OGAExec.exe Signed By: N/A, hr = 0x80070002

OGAAddin.dll Signed By: N/A, hr = 0x80070002


OGA Data-->

Office Status: 109 N/A

OGA Version: N/A, 0x80070002

Signed By: N/A, hr = 0x80070002

Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed


File Scan Data-->


Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{406440BA-6DE2-4A66-AADB-23E16AD6EC62}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-3918814620-4242487034-4192121681</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K52F</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>K52F.212</Version><SMBIOSVersion major="2" minor="6"/><Date>20101101000000.000000+000</Date></BIOS><HWID>95B93607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>@tzres.dll,-162(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 


Spsys.log Content: 0x80070002


Licensing Data-->

Software licensing service version: 6.1.7600.16385


Name: Windows(R) 7, HomePremium edition

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009

Installation ID: 108735388834841955975675859251184781683453334400499404

Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

Partial Product Key: 9YQTR

License Status: Notification

Notification Reason: 0xC004F057.

Remaining Windows rearm count: 2

Trusted time: 9/24/2012 2:13:36 PM


Windows Activation Technologies-->

HrOffline: 0x00000000

HrOnline: 0xC004C533

HealthStatus: 0x0000000000000000

Event Time Stamp: 7:1:2012 11:48

ActiveX: Registered, Version: 7.1.7600.16395

Admin Service: Registered, Version: 7.1.7600.16395

HealthStatus Bitmask Output:



HWID Data-->



OEM Activation 1.0 Data-->



OEM Activation 2.0 Data-->

BIOS valid for OA 2.0: yes, but no SLIC table

Windows marker version: N/A

OEMID and OEMTableID Consistent: N/A

BIOS Information:

  ACPI Table Name           OEMID Value     OEMTableID Value

  APIC                                    _ASUS_                                Notebook

  FACP                                   _ASUS_                                Notebook

  DBGP                                  _ASUS_                                Notebook

  HPET                                    _ASUS_                                Notebook

  MCFG                                 _ASUS_                                Notebook

  ECDT                                    _ASUS_                                Notebook

  SSDT                                    PmRef                  CpuPm




Question Info

Last updated May 30, 2019 Views 7,923 Applies to:

Click Start, right click Computer

Click Properties

Scroll down to Windows Activation

Click the link 'Change product key'

Enter the product key on the COA sticker attached to your computer at the bottom of the laptop.

Click Next to activate over the Internet.

COA Certificate of Authenticity:



What is the Windows Certificate of Authenticity?


Windows Insider MVP
MVP-Windows and Devices for IT

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