Windows Update cannot currently check for updates

4/25 - Had originally posted this in the UPDATE topic but it was suggested I move it to "Install, Upgrade and Activate"

I should note windows reports it is properly activated and this is not a new install so its been working fine for a couple of years.

---------------------- original follows ---------------

I can no longer update - details follow

Windows 7 / 64-bit SP1

Explorer ver 9.0.5 - (KB2647516)

16 Core (Xeon 3.19 x2 W5580) / 12GB Ram

Antivirus – ESET NOD32 4.2.712 (no previous anti virus installed). Expires 2013

When I attempt to update windows Updates says Service not running but Services.msc shows Windows Update started (restarting does not resolve the issue)

No error code presented

Last updates in log: On 3/14/12 -- KB2667402, KB2665364, KB2641653, KB2639308, KB2621440, KB2647518

MS FixIt fails to install/run after license acceptance screen'. (running as admin)

If I ask windows to find solutions automatically I receive the following: “Troubleshooter has experienced an unexpected error and cannot continue

System Update Readiness tool reports error – Oxc8000247

System file checker [SFC] scan reports - “Found corrupt files but was unable to fix some of them”. The CBS.log however only showed the following 'failure':

- SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

- SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

- SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 – E_FAIL]


Any ideas appreciated,


There is NO bug in the tool - PABear misread the output (quite understandably, as it's a complex read!)

The problem is most likely either caused by a faulty CRYPTSVC, or by faulty IRST drivers - it's a fairly common event.

If a new set of IRST  drivers fails to cure it, then next step is to investigate the CRYPTSVC, and then teh system certificates themselves.

Noel Paton
Nil Carborundum Illegitemi -
No, I don't work for Microsoft!

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Question Info

Last updated March 20, 2018 Views 3,641 Applies to: