windows is not genuine

I Installed a new hard drive in a friends computer after his failed and installed windows 7 from a disk that someone gave me, using his serial number from off of his computer and now it is saying that his copy of windows is not genuine. How do I resolve this issue?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-G8Y6K-B876Y-4HP24
Windows Product Key Hash: DWTyoW6z1wqKn1OLd6dowllJrK0=
Windows Product ID: 00359-OEM-9809027-13848
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A7E456A9-FC00-4E02-9A9E-3031D2C79992}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Ricky\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A7E456A9-FC00-4E02-9A9E-3031D2C79992}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-4HP24</PKey><PID>00359-OEM-9809027-13848</PID><PIDType>8</PIDType><SID>S-1-5-21-1192038647-878696228-3588364612</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ62 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.29</Version><SMBIOSVersion major="2" minor="6"/><Date>20110407000000.000000+000</Date></BIOS><HWID>11263607018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-090-213848-02-1033-7601.0000-2242012
Installation ID: 008975139943747093666580646032076470214990922756812031
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 4HP24
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
Trusted time: 9/22/2012 5:20:29 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:17:2012 20:42
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqicH6ao0ElU+UzEXK5YcoE/IIWANxh5

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC HP     1444    
  FACP HP     1444    
  HPET HP     1444    
  BOOT HP     1444    
  MCFG HP     1444    
  SLIC HPQOEM SLIC-MPC
  SSDT AMD   POWERNOW


Answer
Answer
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).

you will have to activate by phone:

How to activate Windows 7 manually (activate by phone)

1) Click Start, and in the Search box type:   slui.exe  4

2) Next press the 'ENTER' key

3) Select your 'Country' from the list.

4) Choose the 'Phone Activation' option.

5) Stay on the phone (do not respond to any of the automated prompts) and wait for a person to help you with activation.

6) Explain your issue clearly to the support person.

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Answer
Answer

Have you tried reactivating by telephone?

 How to activate Windows 7 manually (activate by phone)
 
1) Click Start, and in the Search box type:   slui.exe  4
 
2) Next press the 'ENTER' key
 
3) Select your 'Country' from the list.
 
4) Choose the 'Phone Activation' option.
 
5) Stay on the phone (do not select/press any options) and wait for a person to help you with activation.
 
6) Explain your problem clearly to the support person.
 
http://support.microsoft.com/kb/950929/en-us

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Question Info


Last updated March 20, 2018 Views 51 Applies to: