windows 7 product code issue

my computer had crashed with my windows  info so I reinstalled windows 7 on my new computer and it wont accept my code that's a lie sorry it accepts my code at first then comes back saying it cant  accept the code this is all after it has me accepted as certified what do I do im very frustrated and I don't know much about these things at all

Did you reinstall the exact same edition?

Skip entering your Windows 7 product key and complete the installation.

Once you reach the desktop, click Start, right click Computer

Click Properties

Scroll down to Windows Activation

Click the link x days until activation.

Click the link that says 'Show me other ways to activate'

Enter product key

Click Next

Select Phone Activation

Click Next when Enter your key page displayed

Select your country

Click Next, call the number listed

Remember to explain to the call agent your situation.

Provide the generated installation ID when requested by the call agent

They will give you a confirmation ID in return, enter it

Click Next to complete the activation.

The requirements for upgrade media though is that you have a previously qualifying operating system such as Windows XP or Vista installed to use it. From the Windows 7 End User License Agreement.

15. UPGRADES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. Upon upgrade, this agreement takes the place of the agreement for the software you upgraded from. After you upgrade, you may no longer use the software you upgraded from.

So, if you are still denied, you will have to simply reinstall Windows XP or Vista and let it do the eligibility check.

Windows Insider MVP
MVP-Windows and Devices for IT

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Question Info

Last updated January 16, 2019 Views 275 Applies to: