Windows 7 not genuine after 2 years

My Product key has been blocked by Microsoft.


I installed Windows 7 Ultimate about 2 years ago and activated it at the time, now it says that it is not genuine,  the product looks genuine and was cellaphane wrapped and has the required split label on the box and the product key inside.

Below is emails I exchanged with the supplier

Hello Stephen, 
 
They are imported from USA, in sealed retail package and comes with Microsoft COA(certificate of authenticity)
 
Regards
 
GreatPrices4You



> From: *** Email address is removed for privacy ***
> To: *** Email address is removed for privacy ***
> Date: Sun, 6 Feb 2011 14:51:56 +0000
> Subject: Product details query question for ()
>
> Dear GreatPrices4You,
>
> A customer has sent you the following question about an item you have for sale on PlayTrade. Please respond directly to the Buyer.
>
> Buyer's Email Address:
> *** Email address is removed for privacy ***
>
> Buyer's Nickname:
> cool4it
>
> Item:
> ()
> http://www.play.com/Product.aspx?r=HOME&ptsl=1&listing=500361689
>
> Listing ID:
> 500361689
>
>
>
> Reference Code:
>
>
> Subject:
> Product details query
>
> Message:
> Hi, is this a UK retail version of Windows 7 Ultimate 32/64bit.
>
> Kind Regards,
> PlayTrade
>
> Play.com accepts no responsibility or liability for the content of this email. Play.com retains a copy of these emails, and all users are required to abide by the terms of our PlayTrade User Agreement when dealing with other buyers and sellers. Play.com will never ask you to disclose personal or secure information by email.
 

Question Info


Last updated February 4, 2019 Views 982 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Please delete your Key before it gets stolen!
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
 Once saved, run the tool.
Click on the Continue button, which will produce the report.
 To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
  - **in your own thread**, please
 
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx
Noel Paton
Nil Carborundum Illegitemi -
No, I don't work for Microsoft!
http://www.crashfixpc.co.uk

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-BVYTF-4PQMP-7YBF6
Windows Product Key Hash: TDNnB9p8R66cvRCkJt2gcwe4epU=
Windows Product ID: 00426-068-3296422-86467
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {2A8F9AFB-DB55-443C-994E-66D006FFE0C8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Visio Professional 2002 [English] - 100 Genuine
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2A8F9AFB-DB55-443C-994E-66D006FFE0C8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7YBF6</PKey><PID>00426-068-3296422-86467</PID><PIDType>5</PIDType><SID>S-1-5-21-942872556-2516662599-2692990891</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite Pro A300</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="4"/><Date>20080707000000.000000+000</Date></BIOS><HWID>842C3B07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90510409-6D54-11D4-BEE3-00C04F990354}"><LegitResult>100</LegitResult><Name>Microsoft Visio Professional 2002 [English]</Name><Ver>10</Ver><Val>84C0240CC4EA4DC</Val><Hash>N2Vn99L08/pcgmaGDyff9/NSaoA=</Hash><Pid>54079-640-1112144-16175</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65667</Pid><PidType>14</PidType></Product></Products><Applications><App Id="51" Version="10" Result="100"/><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-329642-00-2057-7601.0000-0522013
Installation ID: 009746384206890523468415179875823596849395788142775790
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7YBF6
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 4
Trusted time: 21/02/2013 21:59:48

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:19:2013 21:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAEABwABAAIAAAABAAAAAgABAAEAJJQI2EzWTBMgR0aDBgx8D16rQhBGBVDsSonQNoaJOj8qhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            TOSINV        TOSINV00
  FACP            TOSINV        TOSINV00
  HPET            TOSINV        TOSINV00
  BOOT            TOSINV        TOSINV00
  MCFG            TOSINV        TOSINV00
  ASF!            TOSINV        TOSINV00
  SLIC            TOSINV        TOSINV00
  SSDT            PmRef        CpuPm


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Your Windows Product ID: 00426-068-3296422-86467

 

 

Lately there have been several reports of instances of blocked MSDN keys packaged with legitimate looking media. I can't stress enough to save your packaging, media and reciepts, if you purchase software such as this seek recourse with the store you purchased it from and report it to

www.microsoft.com/piracy 

 

If you have purchased a key, with or without DVD's or packaging from EBAY or any other person or vendor and believe it may be an MSDN key because your key has been blocked you can check a few things yourself, if you received your key with the physical product go to

www.microsoft.com/howtotell and verify your product however some counterfeit software is so convincing you may not be able to spot it as such.

 

To check your PID press the win key and pause at the same time, or open system properties through the control panel, scroll down to activation section and look at the PID It will look something like this 12345-067-1234567-54321, the portion you are interested in is the three digit section, if it matches or is within one or two digits of the examples below you probably have an MSDN key.

065, 066, 067, 068, 069 for Ultimate, 220, 221, 222 area for Professional and the 230, 231, 221, 232 area for Premium, there are probably others but they should be close to those posted

 

 

About MSDN or TechNet Product Keys

They are genuine Microsoft product keys, they are actually retail licenses, but it is intended for a particular product channel either the Microsoft Software Developer Network (MSDN) or TechNet for IT Professionals who pay a subscription fee. The main purpose is for evaluation purposes. The great thing about them, unlike trial Microsoft software, MSDN or TechNet keys don't expire. Because the agreement under which the subscription is provided is a single license, none of the software should be distributed outside of it. Even though its $50,000 worth of licenses, it is for one person only to use and no one else. Unfortunately, regardless of the licensing terms, persons still abuse the program, either giveaway product keys or resell it on auction sites. Microsoft licenses it in good faith that customers won't do so, but I guess human nature wins out.

In your case, what probably happened is, you bought an MSDN licensed key, which carries up to 10 activations unlike full packaged retail licenses which only carry 1 activation. The person who sold it to you probably sold it to 10 other persons. Somewhere along the way, one of those persons might have installed it on a second system, activated it, because it went past 10 activation threshold, Microsoft detected it that it was being abused and blocked the key from further use.

Validate Now:

You can confirm that your software is genuine now. It’s quick and easy.

http://www.microsoft.com/genuine/validate/

Click the 'Validate Windows' button, if the validation check fails, then click on the 'Get Genuine' button to get a WGA Kit.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

In addition to what Andre has said - your installation of Office 2007 Enterprise is counterfeit.

 

Noel Paton
Nil Carborundum Illegitemi -
No, I don't work for Microsoft!
http://www.crashfixpc.co.uk

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If my software is not legitimate then why has Microsoft took so long to tell me it is. I have activated the software key, Microsoft have acknowledged that the product key is valid, therefore I believe it is, if now they tell me after 2 years it isn't then I believe this is a scam.

I have kept all the packaging and wrapping, how can I get recompense.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I received Office 2007 from a company I worked for, are you saying this reseller of IT hardware was not operating legitimately

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

What's a WGA kit, do I have to pay more money to get genuine?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 Here's my standard spiel on the time-delays involved in tagging abused keys....

 

For MSDN Keys:- MS can only act once a key hits a threshold (and they won't tell an outsider what that threshold is, understandably). They then have to put it through internal systems to ensure that all relevant parties are informed, just in case it's an oversight - then it enters the queue for the next update to the system.

I have no idea how often the WAT checking system is updated, but I would suspect that it's no more than weekly because of admin and timing issues. The internal MS processes could therefore take easily a couple of months. It therefore depends on how close to the end of a vendors sales list you are, and how quickly he's selling them.

The cannier ones will sell just enough to stay under the threshold for each product (MSDN subs include a huge number of products), until they've maximised the profits, then try and flood the market before disappearing into the sunset, laden with your cash.

This could take anything up to a year or more.

 

 For products sold using a loader:- The loader gets around online activation by fooling the computer into thinking that the OS is installed onto the correct machine, by modifying certain files.

Because of a number of factors, it's impossible to stop this, so MS came up with the WAT update - which has the ability to scan the relevant files, and detect the use of a loader tool. If the user fully updates the machine, including recommended updates and optional updates, then the WAT update is installed and starts work, and within 3 days, a loader-installed machine will get a notification.

However, the WAT update is a voluntary one, at least at the first update run, and can be uninstalled or refused. The other time the WAT update is installed is when you validate Windows for some reason - it is part of the validation process, rather than the activation process. This time, it does the scan immediately, and again this will show as non-genuine if a Loader is present. If a user never needs/wants to validate, then they need never install the WAT update, and may never see a non-genuine notification.

 

 

 

As far as Office is concerned - the Volume license may have expired (they are subscription licenses) or been blocked because of abuse. If you still work for the same company, I suggest that you contact the System Admin for assistance. If you no longer work for the company, then the license would no longer be valid anyhow.

 

 

Noel Paton
Nil Carborundum Illegitemi -
No, I don't work for Microsoft!
http://www.crashfixpc.co.uk

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you fill out the Counterfeit report  and send in the disks, etc. MS may give you a complimentary copy of Windows 7 to replace it (It's more likely to be Win7 Pro than Ultimate, however)

 

Noel Paton
Nil Carborundum Illegitemi -
No, I don't work for Microsoft!
http://www.crashfixpc.co.uk

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I tried to install this product key on my desktop, on this occasion it told me that the key was installed on another PC, i.e. my laptop, hence the key was already used, Therefore I purchased another license. How can someone else install it and invalidate my key?

I now understand that my key is a MSDN type and presume that the company is no longer paying the subscription and therefore Microsoft have blocked the key.

I presume that Microsoft understood that there was a high risk that people would take advantage of this loophole and not punish the perpetrator but punish the innocent instead.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.