This is a new issue (for me) and I am lost on it. Have been reading around and getting conflicting info on how to address this issue.
HP says it is a motherboard issue and would require the laptop to be sent in for repair at a cost of around $300-$400. Other fixws include simple seeming deletions of an .exe file.
Before I do any of that, I would much prefer a more direct answer from someone who has had this issue and knows the right answer.
Any ideas and assistance would be Greatly appreciated.
Thanks in advance.