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win741 student download

okiepops asked on

I downloaded the win741 student to repladce my Vista. Only dig problem is the printer wont queue. I downloaded the drivers from the mfg and with their assist tried to troubleshoot
this casualty but no solution is availiable. their drivers state that they are for the Windows 7 32 bit,which I have, but there seems to be something keeping the communication from the computer to the printer. we even turned off all firewalls and spyware to see if that might work.
Any suggestions???? Their answer is to send me a new printer. Wow.

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okiepops replied on

Well that did not work Andre so Dell sent a new AIO today and I made sure that when I installed it I was carefull to ensure
that I did not rush things and let the computer do its job. Well when I ran a test page it worked very well.
Again,thank you for your help and to Microsoft and Dell for their service support.
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