Upgrade from Vista to Win7 Won't Complete

I'm upgrading vista sp2 to win 7 home prem on a Gateway 3GH pentium4 with 512MB ram and a 160GB hard drive. At the compatibility phase it warns that Intellipoint should be uninstalled, Intellipoint doesn't show up in control panel-programs or control panel-programs-windows components. Continueing with the setup it gets to the end of step 2 (upgrading windows) and stops with an error message "Setup can't continue. Your computer will now restart, and your previous version of Windows will be restored." clicking on ok restores Vista. Any ideas how to get around this?

Run the Windows 7 Upgrade Advisor, it will scan your system and provide a report telling you if your PC can run Windows 7 and if there are any known compatibility issues with your programs or hardware.

Windows 7 Upgrade Advisor:

Please note, the minimum RAM requirements is 1 GB (2 GBs for 64 bit).

1. Disable any security software before attempting to upgrade or do a clean install.
2. Make sure your computer is updated (devices and applications)
3. Disconnect any external devices before installing.
4. Check your hard disk for any errors:
Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: chkdsk /r /f
When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

    1. Click Start, type msconfig in the Start Search box, and then press ENTER.
       User Account Control permission
       If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
   2. On the General tab, click Selective Startup.
   3. Under Selective Startup, click to clear the Load Startup Items check box.
   4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
   5. Click OK.
   6. When you are prompted, click Restart.
   7. Attempt the upgrade again
Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com
Windows Insider MVP
MVP-Windows and Devices for IT

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated March 20, 2018 Views 463 Applies to: