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Unable to upgrade Windows XP to Windows 7 and receive error code 0x80070001 while checking compatibility.

Original Title: Error 0x80070001

 

I get error 0x80070001, when windows checks if my Windows XP Home is compatable with Windows 7

​Hi,

Thank you for posting your query in Microsoft Community forums.

From the issue description, I see that you are unable to upgrade Windows XP to Windows 7 and receive error code 0x80070001 while checking compatibility.

I can imagine the inconvenience you have experienced. We are here to help and guide you in the right direction.

Are you trying to upgrade to Windows 7 or Windows 8?

Method 1:
I would suggest you to run Windows 7 Upgrade Advisor and check if your computer meets all requirement to install Windows 7 or not.

Windows 7 Upgrade Advisor
http://windows.microsoft.com/is-IS/windows/downloads/upgrade-advisor


Method 2:
If the issue persists, I would suggest you to disconnect all external devices except mouse and keyboard. Check if it helps.


Method 3:
If the issue is not resolved, I would suggest you to disable antivirus software temporarily and check if it helps.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.

Method 4:
If the issue is not resolved, I would suggest you to perform check disk and check if it helps.

How to perform disk error checking in Windows XP
http://support.microsoft.com/kb/315265?wa=wsignin1.0


Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.



Refer to the link for additional information.

Upgrading from Windows XP to Windows 7
http://windows.microsoft.com/en-US/windows7/help/upgrading-from-windows-xp-to-windows-7


Let us know the status of the issue after performing the troubleshooting steps. If you need any further assistance or information about Windows, I will be glad to help you. We, at Microsoft strive towards excellence.

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Question Info


Last updated September 13, 2018 Views 467 Applies to: