If the issue persists, I would suggest you to disconnect
all external devices except mouse and keyboard. Check if it helps.
If the issue is not resolved, I would suggest you to disable antivirus software temporarily and check if it helps.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do have to temporarily disable it to install other
software, you should re-enable it as soon as you're done. If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.
If the issue is not resolved, I would suggest you to perform check disk and check if it helps.
Let us know the status of the issue after performing the troubleshooting steps.
If you need any further assistance or information about Windows, I will be glad to help you. We, at Microsoft strive towards excellence.
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Last updated September 13, 2018