This version of the Windows Genuine Advantage validation tool is no longer supported. Please download the newest version and ensure that your system clock is accurate

I get this error when I try to download the Microsoft Media Feature Pack for my Windows 7 N.

 

When I run the Microsoft Genuine Advantage Diag Tool I get:

 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V6FF3-8CYHC-F6W6R
Windows Product Key Hash: RDy2+rOvx/MNnkt2/3DpvIhJK+M=
Windows Product ID: 00432-076-9116013-86508
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.028
ID: {D6128C9F-3963-4F38-B8B5-DAA8216FA555}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate N
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D6128C9F-3963-4F38-B8B5-DAA8216FA555}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.028</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-F6W6R</PKey><PID>00432-076-9116013-86508</PID><PIDType>5</PIDType><SID>S-1-5-21-4245564716-989467392-3842989403</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KZ852AAR-ABA a6560t</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.32   </Version><SMBIOSVersion major="2" minor="5"/><Date>20081023000000.000000+000</Date></BIOS><HWID>76FC3007018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, UltimateN edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: dca01e19-01f5-4ce1-98b1-35fb7a323806
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00432-00172-076-911601-00-1033-7600.0000-2452012
Installation ID: 000536685594380170684166686172458034768882913092742682
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: F6W6R
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 10/20/2012 9:26:27 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:20:2012 21:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAIAAQABAAAAAQABAAEAln2ksi5+JIfOcD5V4mwIyqAbTFg=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   HPQOEM  SLIC-CPC
  FACP   HPQOEM  SLIC-CPC
  HPET   HPQOEM  SLIC-CPC
  MCFG   HPQOEM  SLIC-CPC
  OEMB   HPQOEM  SLIC-CPC
  GSCI   HPQOEM  SLIC-CPC
  SLIC   HPQOEM  SLIC-CPC
  SSDT   HPQOEM  SLIC-CPC


 

Answer
Answer
it should work with internet explorer 32 bit.

new information has just been been uncovered on this issue. here is the sticky from the WGA forums:

Lately, there have been considerable problems with validation in all areas of Microsoft, when attempting to download material that requires validation.

Finally, Forum Poster Tech Mgr has found the proper cause, and a solution!

When you go to a download page such as for Microsoft Windows Mobile Device Center 6.1 for Windows Vista (32-bit), you arrive at a page
http://www.microsoft.com/en-us/download/details.aspx?id=14

If you now click on the Continue button on the page, MS currently sends you to the wrong place.

The workaround is to amend the existing URL by inserting 'genuine-validation' instead of 'details' in your download page URL
so for the one above, 
http://www.microsoft.com/en-us/download/details.aspx?id=14
becomes
http://www.microsoft.com/en-us/download/genuine-validation.aspx?id=14

Likewise
http://www.microsoft.com/en-us/download/details.aspx?id=3941
becomes
http://www.microsoft.com/en-us/download/genuine-validation.aspx?id=3941


...and your download becomes visible, and you can click on the Download button..


Many thanks to Tech Mgr for ferreting this out!


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Question Info


Last updated May 27, 2019 Views 3,538 Applies to: