Question

Q: This copy of Windows is not genuine after Hard Drive replacement

Hello, I have purchased copy of windows 7 Home. My hard drive crashed. replaced hard drive, now it tells me that windows is noty genuine. How do i fix??

Answer

A:

In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the   Microsoft Genuine Advantage Diagnostics Tool. 

After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

Thank you!


Carey Frisch
Windows Expert - Consumer

Did this solve your problem?

Sorry this didn't help.

3 people were helped by this reply



 
Question Info

Views: 6,451 Last updated: May 17, 2018 Applies to: