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Service Pack 1 installation error

When trying to install Service pack 1 I get the following error message:

"The function attempted to use a name that is reserved for use by another transaction"

The details are:

"error: ERROR_TRANSACTIONAL_CONFLICT(0x80071a90).

 

The installation goes fine until the reboot and it is when reconfiguring that the error occurs.

 

Does anyone know how to fix this?

Thanks,

Hugh

Answer
Answer
Which method are you using to install the Service Pack, Windows Update or .exe download from Microsoft Downloads?

If possible, boot into Safe Mode, and do a System Restore before you installed the Service Pack and reference the information I have provided below with instructions about how to install Windows 7 SP1.

Microsoft released the first beta back in June 2010 followed by a Release Candidate late October 2010 and the final RTM availability (February 16 2011 MSDN/TechNet subscribers) and public Availability (February 22 2011). Unlike previous Service Packs, Windows 7 SP1 does not contain any major improvements; it’s basically a rollup of updates that have been released for the operating system since it went to manufacturing July 22 2009. If you have been diligently updating your computer through Windows Update since then, you basically have all that SP1 has to offer.

Windows 7 SP1 is provided in two ways, either as a full .ISO file download weighing in at 2.4 GBs or as an update available through Windows Update. The .ISO file contains SP1 code for different processor architectures such as x86, x86-x64 and Itanium systems. Because I have a mixture of 32 and 64 bit systems, I went with the .ISO file. Whichever method you choose, here are some tips for ensuring a smooth installation.

* Getting Windows Update errors with Windows 7 SP1? MS notes "inconsistencies," provides fix: http://is.gd/22brle

*    1. Click on Start > Programs > Accessories, and right-click on Command Prompt.
   2. Choose Run As and select an Administrator account.
   3. At the command prompt, type net stop cryptsvc and wait for the service to stop.
   4. Type CD\ and press Enter.
   5. Type CD windows\system32 and press Enter.
   6. Type ren catroot2 catroot3 and press Enter.

Other solutions:

1. Make sure you install the latest updates for Windows 7, your applications and device drivers. This can ensure a smooth experience I noticed, although Windows 7 SP1 is minor, you don’t want to take any chances. If you are updating through Windows Update, it also guarantees a smaller update since only missing patches will be applied.

2. Backup – you can never go wrong with backing up; this is something you should do often even when you are not making major changes to your computer. Windows 7 has made it very easy tobackup your computer . The built in system imaging and backup and restore center makes it convenient to back up the operating system and all your critical data. In fact, I used this to test the beta and RC releases of SP1 on my production system. This method carried its risks, but at least I knew my RTM installation was safely backed up and tucked away from pre-release code.
http://www.notebooks.com/2009/10/24/how-to-backup-your-installation-of-windows-7/

3. Don’t do it during a major project, if you have something you are working on at the moment on your computer or in the middle of an assignment or work related project which you might need your PC for, don’t install the Service Pack right away. Do it in your off time, such as on the weekend or when you know you can leave your PC while it installs itself automatically. My installation took over 2 hours.

4. This brings me to another point, which is, don’t install SP1 on a laptop on battery power, it’s a CPU intensive task and will use up most of your battery power. So make sure your laptop is connected to power. For desktop users, I strongly recommend you have a UPS connected, you just don’t know when the unexpected can occur. You might just be in the last lap of completing the 2 hour installation and lose power.

5. Disable your Antivirus, I remember installing the SP1 beta with Microsoft Security Essentials version 1 installed and received an error that my Antivirus is not compatible. Although this was resolved, your experience might vary. I haven’t experienced the issue in the RTM code although I am running Microsoft Security Essentials version 2. Someone reported receiving an error message about Forefront Client Security not allowing the Service Pack to install. The recommendation is to disable Forefront which is based on the same core scanning engine as MSE or make sure you at least have the latest version of Forefront client security installed.

6. Another thing you should do is a clean boot before installing the Service Pack, you can do this by:

    * Click Start, type msconfig in the Start Search box, and then press ENTER.
    * Accept User Account Control permission
    * If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
    * On the General tab, click Selective Startup.
    * Under Selective Startup, click to clear the Load Startup Items check box.
    * Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
    * Click OK.
    * When you are prompted, click Restart.
    * After the computer starts, proceed with the installation.

7. Another task you should try is to check your hard disk for errors:

    * Click Start
    * Type: CMD, from the results, right click CMD
    * Click ‘Run as Administrator’
    * At the Command Prompt, type: chkdsk /r /f

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

Read more: http://notebooks.com/2011/02/22/how-to-install-windows-7-service-pack-1-sp1/#ixzz1ElMQ9YH7

If you are installing through Windows Update, try downloading the full installer instead:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda#QuickDetails

 
windows6.1-KB976932-X64.exe
903.2 MB

Recommended updates to apply:
System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2011]
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=914FBC5B-1FBA-4BAE-A7C3-D2C47C6FCFFC
32 bit: http://www.microsoft.com/downloads/en/details.aspx?FamilyId=44e15787-66b0-4e9c-9c3b-1fc9ea40f69f&displaylang=en

Also try the following suggested by Jason H. [MS Support]
4. Rename the Software Distribution folder:

Click Start Menu > Type %windir% and Press 'OK'
Locate the SoftwareDistribution folder
Right-click the SoftwareDistribution folder and then right-click > Rename
Type SoftwareDistributionOld Press 'ENTER'

1. Click Start type cmd (you should see the command prompt populate at the top) Right-click it and select Run as Administrator
Inside the prompt type sfc /scannow
*Info on the System File Checker
http://support.microsoft.com/kb/929833

2. Click: Reset Windows Update Componentsand run the FixIt? in both default and aggressive modes. http://support.microsoft.com/kb/971058

3. Download / Install / Run theSystem Update Readiness Tool (Links below, please take note and ensure you install the correct 64 or 32bit option for your system)

Download the System Update Readiness Tool (64bit) http://www.microsoft.com/downloads/en/details.aspx?FamilyID=914FBC5B-1FBA-4BAE-A7C3-D2C47C6FCFFC

Download the System Update Readiness Tool (32bit) http://www.microsoft.com/downloads/en/details.aspx?FamilyId=44e15787-66b0-4e9c-9c3b-1fc9ea40f69f&displaylang=en

Additional Resources:
Oh dear, installed a beta on a production PC?

http://windows.microsoft.com/en-US/windows7/uninstall-sp1
http://windows.microsoft.com/troubleshootwindows7sp1
-------

-----
Check your hard disk for errors, Another obscure thing you could try is disabling User Account Control temporarily.

Install the drivers for your LAN adapter (Wireless, Ethernet or Bluetooth.

Its possible you might need to do a BIOS update if one is available for your computer. Also, check for any updated chipset drivers.

Also, disconnect any non-essential devices you might have attached to the system.

Its possible the SP1 download might be corrupt, I would download another copy and try again.

How to resolve error 0x80070490:
http://blogs.technet.com/b/asiasupp/archive/2011/06/20/the-error-0x80070490-element-not-found-when-you-are-installing-a-service-pack-or-update.aspx
Can you try the following:
Uninstall all updates for Windows. Go to Control Panel, then Uninstall a Program, then click on View installed updates on the left. One by one, find everything under the "Microsoft Windows" category that's listed as an "Update" or "Security Update", right-click on it and Uninstall (if available). You may need to reboot.
Run the following from an administrator cmd prompt: dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
Try to install SP1 again.
If that does not work, try the following:
http://marcin.malkowski.eu/2011/03/02/windows-7-service-pack-1-error_sxs_assembly_missing/
http://windows.microsoft.com/en-gb/windows7/windows-7-windows-server-2008-r2-service-pack-1-sp1-installation-error-0x800F0A12
--------------------
I would suggest you to have a look at following link:
“Windows Update error 800f0829”
http://windows.microsoft.com/en-US/windows7/Windows-Update-error-800f0829
Also you can try installing the Updates manually and check if it helps.
Learn how to install Windows 7 Service Pack 1 (SP1) follow the link below:
http://windows.microsoft.com/installwindows7sp1
You receive error 0x80070020 when you use the Windows Update Web site or the Microsoft Update Web site to install updates
http://support.microsoft.com/kb/883825
---------------
http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-800B0100

"If the problem persists after you take these steps, go to the Microsoft Update Solution Center website to find more information about the error code or to request support by e‑mail." 
To assist you further, here is the link mentioned on the "Microsoft Update Solution Center website" -https://support.microsoft.com/oas/default.aspx?gprid=6527&st=1&wfxredirect=1&sd=gn
---------------
How to uninstall Windows 7 Service Pack 1 (SP1) 
Windows 7 Service Pack 1 (SP1) contains many updates to improve Windows 7, but if you encounter a problem with hardware or a program after installing the service pack, you might want to temporarily uninstall it to troubleshoot the problem.

Note 
If you installed SP1 yourself, you can uninstall it. However, if your computer came with SP1 already installed, it can't be uninstalled.
Show all 
 Uninstalling SP1 using Programs and Features 
The easiest way to uninstall SP1 is using Programs and Features.
Click the Start button , click Control Panel, click Programs, and then clickPrograms and Features.
Click View installed updates.
Click Service Pack for Microsoft Windows (KB 976932), and then click Uninstall.
If you don't see Service Pack for Microsoft Windows (KB 976932) in the list of installed updates, your computer likely came with SP1 already installed, and you can't uninstall the service pack. If the service pack is listed but grayed out, you can't uninstall the service pack.
 Uninstalling SP1 using the Command Prompt 
Click the Start button , and then, in the search box, type Command Prompt.
In the list of results, right-click Command Prompt, and then click Run as administrator. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Type the following: wusa.exe /uninstall /kb:976932
Press the Enter key.

Best,
Andre
twitter/adacosta
groovypost.com

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Answer
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Steps to take before installing Windows 7 Service Pack 1

How to increase your chances of installing Service Pack 1 successfully.
http://www.pagestart.com/win7sp1steps021611.html

Run the SFC  /SCANNOW  command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter:  SFC  /SCANNOW

Run the System Update Readiness Tool:
http://support.microsoft.com/kb/947821/en-us
Microsoft released the System Update Readiness Tool to resolve
certain conditions that could cause installing updates and other software not to work.
You do not have to manually run this tool. This tool is offered automatically
through Windows Update to computers that have a condition that the tool could resolve.

Try Renamng the 'Software Distribution folder':
Click the Start Menu and enter:  %windir%    then press 'OK'
Next: Locate the SoftwareDistribution folder
Right click on the 'SoftwareDistribution' folder and then select the 'Rename' option.
Rename the folder to:  SoftwareDistributionOld   and press the 'ENTER' key.
Windows will create a new 'SoftwareDistribution' folder when needed.

Also: Steps to take before installing Win7 SP1
http://support.microsoft.com/kb/2505743

Free unlimited installation and compatibility support is available
for issues related to Windows 7 Service Packs:
Note: Availability of chat, phone or e-mail support differs depending on your geographic location.
Some issues may require more advanced support for which there may be a charge:  https://support.microsoft.com/oas/default.aspx?&gprid=14496&&st=1&wfxredirect=1&sd=gn

Windows 7 - Service Pack 1 – How to install Step by Step
http://www.pagestart.com/win7sp1sbs02201101.html

Learn how to install Win 7 SP1
http://windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

Win7 SP1: Installation tips
http://windowsteamblog.com/windows/b/bloggingwindows/archive/2011/02/16/windows-7-sp1-follow-up.aspx

Troubleshoot problems installing a service pack for Windows 7
http://windows.microsoft.com/troubleshootwindows7sp1


-------------- An alternative method to install SP1 without the need to use Windows Update ---------------

Instead of using Windows Update try the SP1 Download:
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe
For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe

Note: Do not select 'Run' after clicking the Download button.
You should save this file to a unique folder in the Windows 7 drive/partition.
For more information read: Windows 7 - Service Pack 1 – How to install Step by Step
http://www.pagestart.com/win7sp1sbs02201101.html


J W Stuart: http://www.pagestart.com

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Last updated January 17, 2023 Views 3,583 Applies to: