Protect Yourself From Tech Support Scams
July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
Microsoft global customer service number.
I installed Windows 7 Hm. Prem. 64-bit from one of the CD's that came in a sealed Microsoft box, with the seal intact on the plastic box & a product key label inside, the key appearing above a bar code on the backside of the orange-colored logo page that
shows through the plastic box. I activated with the product key at the time of installation. The system ran fine for 3-months. Now, I'm getting messages about the system not being legit: "You computer might be running a counterfeit copy"; & when I tried to
re-activate I got: "Activation server determined specified product key has been blocked". I keep getting directed to a Microsoft page where I have to buy a key. I used system restore & went back in time two days, but after reboot I started getting the same
messages. I thought it might be a virus of some kind. I got a MS Security Essentials message: "Windows didn't pass geniune validation... Sec. Ess. will become disabled in 30-days if issue is not resolved...go online & get genuine Windows." I don't know what
to do. I checked into calling someone at MS, but it costs over $40!! I have written the seller, who I bought from through eBay & paid for with PayPal, so I may have some protection there, if needed. Please advise before I lose my mind! Is there a fix for this
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Lately there have been several reports of instances of blocked MSDN keys packaged with legitimate looking media. I can't stress enough to save your packaging, media and reciepts, if you purchase software such as this seek recourse with the store you purchased
it from and report it to www.microsoft.com/piracy
If you have purchased a key, with or without DVD's or packaging from EBAY or any other person or vendor and believe it may be an MSDN key because your key has been blocked you can check a few things yourself, if you received your key with the physical product
go to www.microsoft.com/howtotell and verify your product however some counterfeit software is so convincing you may not be able to spot it as such.
To check your PID press the win key and pause at the same time, or open system properties through the control panel, scroll down to activation section and look at the PID It will look something like this 12345-067-1234567-54321, the portion you are interested
in is the three digit section, if it matches or is within one or two digits of the examples below you probably have an MSDN key.
065, 066, 067, 068 for Ultimate, 220, 221 area for Pro and the 230, 231, 221, 232 area for premium, there are probably others but they should be close to those posted
About MSDN or TechNet Product Keys
They are genuine Microsoft product keys, they are actually retail licenses, but it is intended for a particular product channel either the Microsoft Software Developer Network (MSDN) or TechNet for IT Professionals who pay a subscription fee. The main purpose
is for evaluation purposes. The great thing about them, unlike trial Microsoft software, MSDN or TechNet keys don't expire. Because the agreement under which the subscription is provided is a single license, none of the software should be distributed outside
of it. Even though its $50,000 worth of licenses, it is for one person only to use and no one else. Unfortunately, regardless of the licensing terms, persons still abuse the program, either giveaway product keys or resell it on auction sites. Microsoft licenses
it in good faith that customers won't do so, but I guess human nature wins out.
In your case, what probably happened is, you bought an MSDN licensed key, which carries up to 10 activations unlike full packaged retail licenses which only carry 1 activation. The person who sold it to you probably sold it to 10 other persons. Somewhere
along the way, one of those persons might have installed it on a second system, activated it, because it went past 10 activation threshold, Microsoft detected it that it was being abused and blocked the key from further use.
You can confirm that your software is genuine now. It’s quick and easy.
File a complaint against eBay. Suggest you ask to have "All" Microsoft software prohibited from being sold on eBay as this is a constant problem. Ask the BBB to take action against eBay unless they (eBay) cleans up their act.