Just received a warning phone call that I had to turn on my computer to head off a viscious attack on my Windows 7, while he 'led me through a repair'. Scam, or what?

Just received a warning phone call that I had to turn on my computer to head off a viscious attack on my Windows 7, while he 'led me through a repair'.

Scam, or what?

Caller Id was 'Vertex 310-599-9211'

 

Question Info


Last updated June 24, 2018 Views 2,694 Applies to:
Answer
Answer

Hi,

Its a SCAM!

Avoid tech support phone scams
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In USA you can contact FBI, State Attorney General, local law enforcement and consumer
watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft would not call you unsolicited. Nor would they know if any errors existed on your
computer. So those are frauds or scams, to get your money or worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently - Microsoft does not make unsolicited
phone calls to help you fix your computer
http://www.microsoft.com/protect/fraud/phishing/Msname.aspx

Hoaxes and Scams
http://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Consumer Support Center
https://consumersecuritysupport.microsoft.com/default.aspx?altbrand=true&SD=gn&LN=en-us&st=1&wfxredirect=1&gssnb=1

Microsoft Support
http://support.microsoft.com/contactus/?ws=support#tab0

Microsoft - Contact Support
http://windows.microsoft.com/en-US/windows/help/contact-support

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Answer
Answer

Hi BDavo,

Very good work!

Could you please paste the link to the sites and relevant pages in a message here so
we can pass those along to others?

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

Did this solve your problem?

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