Question

Q: Get "Unsupported 16-bit application error" message

Original title: Unsupported 16-bit application error

 

"Unsupported 16-Bit Application" which reads as-follows:

"The program or feature "\??\C:\Users\Windows\system.exe" cannot start or run due to incompatibility with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available."


Some one help me on how to fix this.

Answer

A:

If you try to install an old 16-bit Windows application on a computer running Windows 7 x64, you will typically get an error like this:

”Unsupported 16-bit Application…  Setup.exe cannot start or run due to incompatibility with 64-bit versions of Windows.  Please contact the software vendor to ask if a 64-bit Windows compatible version is available.”

But what if you really need to run that old 16-bit application on the computer because the app is critical for some aspect of your business?  In that case, you could install Windows Virtual PC on your computer and download the Windows XP Mode virtual machine from Microsoft.  Because Windows XP Mode uses 32-bit Windows XP Professional, you should be able to install your 16-bit app in the virtual machine and launch the app from your Windows 7 start menu.

 

Most older programs cannot work with Windows 7, especially some programs for Windows XP, possible that you might need to upgrade to Windows 7 Professional or Ultimate if you are not running either edition and download the free Windows XP Mode program which will allow you run older programs:

Running Windows XP Mode requires:

1) Windows 7 - Professional, Ultimate or Enterprise (Not supported in Home Premium).

Windows XP Mode and Windows Virtual PC

http://www.microsoft.com/windows/virtual-pc/default.aspx

Windows XP Mode now accessible to more PCs

http://windowsteamblog.com/windows/archive/b/windows7/archive/2010/03/18/windows-xp-mode-now-accessible-to-more-pcs.aspx

Get started with Windows Virtual PC

http://www.microsoft.com/windows/virtual-pc/get-started.aspx

http://www.notebooks.com/2009/11/23/using-windows-virtual-pc-with-windows-xp-mode/

Windows 7 - Anytime Upgrade features:

http://windows.microsoft.com/en-us/windows7/products/features/windows-anytime-upgrade

 

-----------------------

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Answer

A:

If the application is an old 16 bit application, it won't run in Windows 7 x64.

You would need to try to run it in XP mode if your system supports it or a third

party program like Dosbox.

Microsoft Community Contributor (MCC) 2011

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Question Info

Views: 70233 Last updated: February 23, 2018 Applies to: