Question

Q: Error code 0x800704b3 This thread is locked from future replies

I don't know if the problem is with my computer or the router. I was talking with a techician of my computer maker and they said that when down loading programs in Windows 7 part of the code doesn't get transmited if I'm wireless and it is best to be hardwired when downloading programs? Is there any part of this that is true? Do other people experience similar problems when uploading programs? They don't work because part of the code is lost when doing it wirelessly?

Answer

A:

Hi Adam296510Ng,

a)      Is your computer on a homegroup?

I would like to inform you that using wireless or wired router doesn’t make any difference while uploading or downloading, the only aspect that is affected is the speed of uploading or downloading.

I would suggest you to disable all the security software and check if you come across the same problem.

Note: Enable security software once the issue is resolved.

If you still face the issue, then you may follow the below provided link to fix the corrupted user profile.

Fix a corrupted user profile
http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

Hope this information is helpful.
 
Regards,
Sujan – Microsoft Support
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Question Info

Views: 52388 Last updated: February 20, 2018 Applies to: