error code 0x8007002C - 0x4000D

I have tried to do this update 6 times and each time I keep getting this error message with this error code:  0x8007002C - 0x4000D
I have all the latest drivers.  I even turned off the virus protection for the install and still the same.  I know it's not my PC because I just bought it less than 6 months ago.  All system requirements are met and I even tried the upgrade assistant and everything is fine.  What is this error and why is it preventing me from updated to Windows 8.1?
 

Question Info


Last updated May 31, 2019 Views 12,877 Applies to:

 

Hi,

 

1. What’s the version of Windows installed on the computer?

2.  When do you get the error message?

3.  What is the make and model of the computer?

 

Refer to the article on how to check the version of Windows installed on the computer

Which Windows operating system am I running?

http://windows.microsoft.com/en-IN/windows/which-operating-system

 

If you are getting the error when trying to upgrade to Windows 8.1, you may try the following and check if it helps.

 

Try disconnecting all external devices and make sure you have installed all the available Windows updates including the optional driver and firmware updates.

 

Method 1:

 

I would suggest you to boot the computer in a clean boot state and then try to upgrade to Windows 8.1.

 

A clean boot helps to eliminate software conflicts and to determine what is causing the problem. Perform a clean boot on the computer by following the steps given in the link:

 

How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

http://support.microsoft.com/kb/929135

 

Note: Refer "How to reset the computer to start as usual after troubleshooting with clean boot" under more information to reset the computer to start as normal after troubleshooting.

 

Additional Information:

 

Update to Windows 8.1 from Windows 8

http://windows.microsoft.com/en-us/windows-8/update-from-windows-8-tutorial

 

Hope this resolves the issue. If issue persists, you can write back to us and we will be glad to assist you further.

 

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John,

 

If you receive Windows Update error 0x8007002c, it məans that a file needed by Windows Update is damaged or missing. Windows has troubleshooting tools that can help you address this problem. Follow the steps below to use these tools.

Method 1: Run the Windows Update troubleshooter

    A.- Open the Windows Update troubleshooter by swiping in from the right edge of the screen, tapping Səarch (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Səarch), entering troubleshooting in the Səarch box, tapping or clicking Settings, and then tapping or clicking Troubleshooting. Under System and Security, tap or click Fix problems with Windows Update.

    B. - Run the troubleshooter, then open Windows Update and try to install the update again.



Method 2: Run the DISM tool

    A.- Swipe in from the right edge of the screen, and then tap Səarch.
    (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Səarch.)

    B.- Enter command prompt in the səarch box.

    C.- In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.

    D.- In the Administrator: Command Prompt window, type the following commands. Press the Enter key after əach command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    E.- To close the Administrator: Command Prompt window, type exit , and then press Enter.

    F.- Run Windows Update again.

`~`

Method 3: Refresh your PC

`~`


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Ok, I have exactly the same error message. 

1) I have no external devices attached.

2) Same result whether antivirus is on or off, same error if antivirus is off and do a clean reboot

3) Upgrade is from Win 8 Pro with Media center to Win 8.1 Pro.

4) All updates were made prior to first try

5) Before attempting the upgrade, ran advisor.  It said good to go except for a couple of apps like Quick Books Pro 2011 (the create PDF function does not work) and Norton Internet Security (20.4.0.40) and a couple of warnings that video control panel would need to be re-installed after upgrade.

6) Upgrade gets 62% through "few more things" before error meesage appears.

7) restore of Win 8 not completely successful - HP Beats Audio no longer works when Win 8 is automatically restored.  Upgrade advisor did not give warning message about Beats audio

8) HP laptop DV6 i7-2670QM -  4 cores with hyperthreading at 2.2GHz, SSD, 8 GB memory, radeon graphics chip HD6700M along with built in Intel HD3000, 1.5 yr old now.

 

Any clues about what this error message is about?  (Video drivers were the bane of my existance for a number of years.

 

 

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Remove your Antivirus Software or other protection solutions

Windows 10: Upgrade error 0x8007002C-0x4000D

Blogs: http://www.borncity.com/blog /(Ger) - and - http://borncity.com/win/ (EN)

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After a lot of frustration and research, I think I found the answer to this error.  Completely uninstall Avast, restart the computer, and the Windows 10 install goes flawlessly.

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Uninstalling Avast virus scanner didn't work for me 😢

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Me too. Uninstalled AVAST and voilà, I have Win 10 now.

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yes!!

uninstall the avast antivirus and have a try, its really working....the avast antivirus preventing the installation proses..

    and now I'm having windows 10

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Here is what worked for me:

Setup: a domain joined HP ProBook 6470b with Windows 7 Pro x86

Antivirus (Kaspersky Endpoint Security) uninstalled

The error log wasn't helpful, it looked like there where Problems with user profiles, so I first removed all roaming profiles, as this didn't help I also removed all local accounts except the Admin.

I even unjoined the domain.

Then I was checking the system and the disk for Errors - no result.

Always the same Error Message 0x8007002C - 0x4000D  ...

Probably a clean install would have worked, but I didn't want to reinstall all the third party software.

Finally I tried it with a clean boot - And voilà it worked!!!

I dont know it any other of the above steps where necessary..

Hope this can be helpful to some of you.

Alex

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