Certificate of Authenticity (COA)

Recently Windows completed and automatic upgrade on my computer.  Apparently there was an error in the system and the upgrade corrupted my computer.  The tech has to reinstall the operating system but he cannot read the Certificate of Authenticity (COA) on the bottom of my computer because it is badly faded.  How can I get a copy of the COA in order to reinstall the operating system? 
Answer
Answer

Option 1:

If the COA sticker is damaged, then you would need to use the recovery partition to reinstall Windows 7, this will exempt the need to use the product key to activate your Windows 7 instalaltion.

Option 2:

If your recovery partition is not available or damaged, you should contact the manufacturer of your computer and request a recovery disc set you can use to reinstall Windows 7. They might charge a small shipping and handling fee. This will exempt the need to use the product key also.

Option 3:

If the neither options 1 or 2 is possible, then you need to invest in a new retail full version license.

 

 

New computers that come preinstalled with Windows 7 often have what is called a recovery partition. This is used to reinstall the operating system in the event of a system crash. To access it, you will need to boot into when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 or even DEL or Tab key. Consult the owners manual that came with your PC for instructions about how to reinstall Windows.

 

 

This is how the recovery partition is accessed for the most popular makes..

For Dell, press CTRL + F11 directly after powering up the unit

For HP, press F11 directly after powering up the unit

For LG, press F11 directly after powering up the unit

For Toshiba, press and hold '0' BEFORE and during the power up

For Acer, press and hold ALT + F10 as soon as you see the logo

For Asus, press F9 as soon as you see the Asus logo.

For Samsung, press F4 at power up..

For Fujitsu, press the F8 key repeatedly directly after powering up

For Advent, restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed

For Sony VAIO, restart and press "F8" or "F10" repeatedly until the "Advanced Boot Options" screen appears.

Best,
Andre
twitter/adacosta
groovypost.com

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Last updated March 25, 2021 Views 3,040 Applies to: