Cannot activate after switching from 32 bit Windows 7 Ultimate to 64 bit Windows 7 Ultimate (originally from W7 HOME BASIC)

Hello , my computer is OEM Acer Emachine EL1830 Small Form Factor Desktop PC.

It is preinstalled with Windows 7 Home Basic 32 Bit.

I used Windows Anytime Upgrade to Windows 7 Ultimate 32 bit so my pc can utilize the 4gb of ram . (It ran successfully)

After a few weeks , I installed Windows 7 Ultimate 64 bit from a bootable external hard drive installation.

Now it ask for activation , the sticker from my COA the code wont work anymore it says its not from the edition of windows i am using . I am aware that its the code for Windows 7 Home Basic , but did it not get updated in windows database that i used anytime upgrade?


How can i resolve this?




MGADiag :

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {3844A2C5-5142-4EFC-B4EB-8AD4D593D395}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Aurora\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3844A2C5-5142-4EFC-B4EB-8AD4D593D395}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1571607410-2701260767-2594626673</SID><SYSTEM><Manufacturer>eMachines</Manufacturer><Model>EL1830</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P01-A2</Version><SMBIOSVersion major="2" minor="6"/><Date>20091030000000.000000+000</Date></BIOS><HWID>75B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-0892014
Installation ID: 014615075341393175893530247430777380863382186174186826
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Initial grace period
Time remaining: 42900 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 3/30/2014 10:09:58 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GHauISxtAu0CbRz7MU8q2IltmqOT9gKv8pGyg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            103009        APIC1631
  FACP            103009        FACP1631
  HPET            103009        OEMHPET0
  MCFG            103009        OEMMCFG
  WDRT            103009        NV-WDRT
  SLIC            ACRSYS        ACRPRDCT
  OEMB            103009        OEMB1631
  NVHD            103009        NVHDCP
  AWMI            103009        OEMB1631
  SSDT            DpgPmm        CpuPm

|
Answer
Answer

Tools you will need for this task:

  • eicfg_removal_utility.zip – is a simple tool that will remove the ei.cfg from any Windows ISO disc image, thereby converting the image into a “universal disc” that will prompt the user to select an edition during setup. It’s a free download here
  • Genuine Retail Windows 7 64 bit Installation DVD – this will be used to reinstall Windows 7 Starter 32 bit, any retail edition of Windows 7 32 bit will do, this includes Home Premium, Professional or Ultimate, doesn’t matter if its upgrade or full version. You cannot use a 64 bit DVD because there is no 64 bit version of Windows 7 Starter. You will need to create an image of the disc, please refer to our Notebooks.com tutorial about how to create a digital backup of your software here

After you have created the image of the Windows 7 64 bit DVD, we will edit the image and remove the ei.cfg file so we can reveal all editions of Windows 7 during the installation and select Windows 7 Home Basic. Lets take a look at doing it step by step.

After downloading the eicfg removal utility, you need to extract it, since its in a .zip file. Just right click it and click Extract All.

Double click the eicfg_remover.exe file to launch it.

Browse to where the Windows 7 Image (.ISO file) is stored, select it and click Open.

That’s it! the ei.cfg file is now removed. The next step now is to reinstall Windows 7 Home Basic.

 

Burn it to a blank DVD

 

ImgBurn - In addtion to supporting the creation of CD's from .ISO files,
it supports a wide range of other image file formats, and it's free.
(BIN, CUE, DI, DVD, GI, IMG, MDS, NRG, PDI and ISO)
http://www.imgburn.com/

http://neosmart.net/wiki/display/G/Burning+ISO+Images+with+ImgBurn


Note: Always use the slowest burn speed (4x or 2x) if offered a choice.

 

Download 64 bit Windows 7 ISO:

http://azcdn01.digitalrivercontent.net/office2010/X15-65922.iso

 

http://www.notebooks.com/2009/10/24/how-to-backup-your-installation-of-windows-7/

That’s it!

 

Check out our Notebooks.com article: How To Load BIOS and Change Boot Configuration

Windows 7 will boot as it normally does into the setup environment, the only difference this time is, you will be given a choice to select the edition of Windows 7 you want to reinstall.

Select Windows 7 Home Basic and proceed with the installation as normal. I suggest that you create a backup once the installation is complete.

Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Question Info


Last updated March 23, 2018 Views 534 Applies to: