Question

Q: Autorun.dll could not be loaded Error code (0X3E7) or sometimes (0XC1).

I purchased the windows 7 family pack from Wal-Mart.  I am trying to install it on my dell desktop running XP.  Each time I try it says "the autorun.dll could not be loaded or is corrupt setup cannot continue Error code (0X3E7) or sometimes (0XC1).  Sometimes I get a spwizeng.dll error.  A few times it seems to read the disk all it shows is a readme.txt file and that file says This disc contains a "UDF" file system and requires an operating system that supports the ISO-13346 "UDF" file system specification.  I have the latest bois, firm ware and drivers. I ran windows & update manager and it did not find any problems. I am trying to install the 32 bit version.  I tried that disc on our dell laptop running vista and it seems to work OK.  I did an internet search and it says to reburn the DVD.  This is a store brought DVD. 

Answer

A:

Control Panel/AutoPlay may be able to change default settings for that.

If no help,
Click Start , and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expland DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.

 


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Answer

A:

It must have been the DVD drive.  I tried reinstalling programs with it and it would stall out.  I went out brought a new one now everything is fine.

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Question Info

Views: 46,285 Last updated: June 17, 2018 Applies to: