Missing Features after Anytime Upgrade

I recently upgraded the operating system on my netbook from Windows 7 Starter to Windows 7 Home Premium. One of the primary reasons for my doing so was the ability to use location-aware printing. However, after upgrading, the option to "Manage Default Printers" is still unavailable in the Devices and Printers toolbar.

Customer service recommended that I try an in-place upgrade, however, as I'm using an HP Mini 110, I have neither a disk drive nor a packaged installation disk.

Customer Service also recommended that I use the system file checker to fix the problem and that I create a new user account from safe mode and see if the feature is available there. Neither solution worked.

Are there any other ideas or fixes I can try before resorting to buying a disk drive and ordering an installation disk from customer service?
 

Question Info


Last updated March 20, 2018 Views 530 Applies to:
Answer
The feature you are referring to is called location-aware printing and is only available in Windows 7 Professional and Ultimate editions.  Since you have Windows 7 Home Premium, you'll need to perform a Windows 7 Anytime Upgrade to Windows 7 Professional or Ultimate in order to use this feature.
Carey Frisch
Windows Expert - Consumer

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