Question

Q: During 'checking compatibility' I get 'Internet Explorer has stopped working' and program stops upgrade

any ideas?

Answer

A:

Do you have Internet Explorer open when Windows 7 is checking your systems compatibility? You could give the following a try:

Internet Explorer reset:

Might be corrupted add on.

Click Start, type: Internet Options
Hit Enter
Select 'Advanced' tab
Under Reset Internet Explorer Settings, click 'Reset'

This should restore Internet Explorer to its default settings.

Also run the Windows 7 Upgrade Advisor which will check your programs and hardware devices to find out if they are ready for Windows 7:
http://www.microsoft.com/downloads/details.aspx?FamilyID=1b544e90-7659-4bd9-9e51-2497c146af15&displayLang=en
Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com
Best,
Andre
Windows Insider MVP
MVP-Windows and Devices for IT
twitter/adacosta
groovypost.com

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Question Info

Views: 434 Last updated: March 20, 2018 Applies to: