During 'checking compatibility' I get 'Internet Explorer has stopped working' and program stops upgrade

any ideas?

Question Info

Last updated March 20, 2018 Views 434 Applies to:
Do you have Internet Explorer open when Windows 7 is checking your systems compatibility? You could give the following a try:

Internet Explorer reset:

Might be corrupted add on.

Click Start, type: Internet Options
Hit Enter
Select 'Advanced' tab
Under Reset Internet Explorer Settings, click 'Reset'

This should restore Internet Explorer to its default settings.

Also run the Windows 7 Upgrade Advisor which will check your programs and hardware devices to find out if they are ready for Windows 7:
Andre Da Costa http://adacosta.spaces.live.com http://www.activewin.com
Windows Insider MVP
MVP-Windows and Devices for IT

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