Epson Photo RX620 printer with Windows 7

I recently upgaraded from Vista Premium 64 bit to Windows 7 64 bit.  My Epson Photo RX 620 printer worked fine on Vista, but doesn't work on Windows 7.  When I run the printer troubleshooter it tries to download the drivers for this printer, but fails.  I contacted Epson and they say the printer is compatible with Windows 7 and I should get the drivers from Microsoft.  The Microsoft Driver Download site doesn't list the RX 620 in either the "compatible list" or the "incompatible list".

Every time I try to send Microsoft an email, I get the page telling me I have to pay for their help.  Does anyone know how I can get the proper drivers for my printer?

Jimmie_D

 

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Last updated March 20, 2018 Views 2,116 Applies to:
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