Problem using Windows Anytime Upgrade

I want to upgrade Windows 7 Starter to Windows 7 Home Premium on my HP Netbook. I first tried using Windows Anytime Upgrade to purchase the upgrade online. However, when I entered my home address and other information, I got a screen saying that the address isn't valid. This is strange because I've lived her for years. I reentered everything to make sure I made no mistakes and still got the "invalid" message. I then went back to the KU Bookstore Tech Shop, where I bougth the HP Netbook, and purchased the boxed Windows 7 Home Premium Upgrade. When I tried to upgrade by installing from the disk, it said to use the Windows Anytime Upgrade, which I then did. However, when I entered the product key that came with the boxed upgrade, I got the message that it wasn't a valid product key.  What's the problem here? Thanks.
 

Question Info


Last updated March 20, 2018 Views 771 Applies to:
Answer

Hi,

Step1:-
Let us try using the 9 digit ZIP Code if you are located in North America e.g. xxxxx-xxxx (in 5-4 format).
Try using abbreviations for St (Street), Ct (Court) and so on without a period.

To find the correct format of your address, go to the Microsoft store (http://store.microsoft.com/microsoft/Windows-Windows-7/category/102) and go through the process like you are going to order an upgrade.  Enter your address/billing info, the website will suggest a preferred format for your address and say something like "Is it ok if we use this address?"
Reference link:-
http://social.answers.microsoft.com/Forums/en-US/w7install/thread/679ff55f-ebf3-48d3-94f3-28c8d43c21f2

Step2:-
Refer this link to know more about Windows Anytime Upgrade:-
http://windows.microsoft.com/en-us/windows7/Windows-Anytime-Upgrade-frequently-asked-questions

Additional reference links.
http://social.technet.microsoft.com/Forums/en/w7itproinstall/thread/a6ba6380-4c13-47a6-95f2-925d8cc97175
http://social.technet.microsoft.com/Forums/en/itprovistaactivation/thread/65d977a8-f8fb-40a6-845b-a4f5deb77923

Hope it helps
Thanks and regards
Dinesh-Microsoft Support
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